Ragsdale & Associates

Training Specialists, LLC

 

 
 

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Welcome to the Home of the Best FREE Water and Wastewater

Certification Training Manuals in the Country!

 

 

Ragsdale and Associates have been providing the best Water and Wastewater technical training available in New Mexico, Arizona, California, and Nevada since 1994. With over 30 years of expertise in virtually all areas of water and wastewater systems operations and maintenance, we have developed a wide range of operator training programs.

 

Our training programs have received national recognition for presentation and content. We do not teach the answers to an exam. We will teach you how to operate and maintain a water or wastewater system safely and efficiently. In the process, you will learn the information you “Need-to-Know” to pass any state’s certification exam.

 

 

 

 

 

 

Joplin MO Tornado Recovery Effort

 

On May 22, 20011 an EF-5 tornado ripped through the town of Joplin, MO. In a matter of 15 minutes 6,935 dwellings, a regional medical center, four schools, six churches, and an estimated 25% of the businesses in this town of 50,000 were destroyed. The pictures you may have seen in the media, while both moving and graphic, cannot begin to reflect the totality of the destruction that occurred in the Blast Zone. The damage was spread over 600 city blocks, leaving behind 3 million cubic yards of debris. In only fifteen minutes over 12,000 people were left with no homes, cars, or anything but the clothes they were wearing at 6:00pm that evening. The death toll has risen to over 150 and over 1000 people were injured. The initial damage estimates were over 3 billion dollars.

 

Joplin is my hometown and Kat grew up in the Joplin area. I went back a week after the storm to help some friends, and some strangers, clean up some of the mess and try get on with their lives. What I found when I got there was an army of literally thousands of heroes, from all over the country, who had come to a small town in Missouri to help folks they didn’t know get through a very difficult time. I found a town where 12,000 people were suddenly homeless, but less than 400 of them were in the local shelters. The rest were taken in by family, friends, and friends of friends.

 

There were local heroes who helped dig their neighbors out of the rubble or provided aid to the injured that night without knowing if their own families were safe. Or they helped others to safety while putting themselves in peril; some paying the ultimate price for their valor. The people of Joplin will rebuild their scarred city, but recovery will take years to accomplish. There are tens of thousands of other American heroes who have made donations to various groups in the area that will be involved in that long-term recovery effort.

 

 

 

Please Make A Donation

 

We offer all of our training materials as free downloads. Last year over 16 gigabytes of information was downloaded (the equivalent of 2500 manuals). If you feel that the information available here has helped you get through an exam, or just made you a better operator, we would ask that you consider making a contribution to the Joplin recovery effort. You can help some of the folks that need it the most. To donate click the “Joplin Tornado Recovery” button on the left. In an interview with a local radio station on the day after the storm, a woman who had lost her home was asked what Joplin needed most. Her answer was…”Remember us in three weeks” Thanx, Rags…


Attention New Mexico Operators

 

 Our New Mexico ERG contract has been completed. We regret that there is no more funding for free training in New Mexico. We will continue to seek funding that will make it possible for us to provide free training in the future. We are, however, still committed to providing training in New Mexico with registration fees that are competitive with other training organizations' "Member's Discount" prices. You can receive the best water and wastewater training in New Mexico without having to pay membership dues to get an affordable rate.

 

 

New* Arizona Expense Reimbursement Grant Training

 

We are pleased to announce that we will be providing free training for small water systems operators in Arizona again this year in Show Low, Kingman, and Phoenix. The training is funded through the Arizona Department of Environmental Quality (ADEQ) Expense Reimbursement Grant. All attendees will also receive a copy of our manual. More info.

 

 

New* Arizona Classes For Advanced Water/Wastewater Certification

We now have classes for Basic Wastewater and Collection Systems, Advanced Water Distribution Systems, and Advanced Wastewater Treatment Systems scheduled in Phoenix this winter. More info.

Are The Training Manuals Really Free?

We would love for you to attend our training classes. However, if you are a water or wastewater operator and are not able to make our classes, you still need the information contained in our training manuals. Our primary business is providing classroom instruction. We have decided to provide our material free of charge to those operators that are unable to attend our classes. Please feel free to download and print our books for your own use. We only ask that do not sell or alter them.

Practice Certification Exam Questions

We have had a number of requests for answers to the sample questions in our books. We don’t provide an answer sheet because they are included to help direct you to the information related to the certification exams. The answers can be found, usually verbatim, in the text.

If you would like to try some ABC practice test questions, we would like to direct you to the ABC website. They have prepared sample questions for each level of certification. Once you log in, the test question service is free. Click the “ABC Exam Questions” button on the left. We love free stuff.

In our "Training Info" pages you can find:

  • "Upcoming Training Events" in New Mexico and Arizona.

  • Water Systems Operators Manual

  • Wastewater Systems Operators Manual

  • New Mexico Water Sampling Technician Certification Study Guide

  • Technical O&M information on Water Wells, Pumps and Control Valves

Our “Water System Operators Manual” has been recently updated. It contains over 240 pages of text (60,000+words) and dozens of diagrams, color pictures, and new study questions. It includes comprehensive coverage of ABC “Need-To-Know” criteria for water systems treatment and distribution systems operator certification for Levels 1 through 4.

Our “Wastewater System Operators Manual” covers material for wastewater treatment systems and wastewater collection systems operator certification. It is also compliant with ABC "need to know" criteria. The study guide consists of over 180 pages of information with color pictures, diagrams, and new study questions covering the ABC certification issues for Levels 1 through 4.

The “New Mexico Water Sampling Certification Study Guide” covers water systems sampling procedures for microbiological and chemical monitoring and compliance sampling. It is based on NMDOH-SLD procedures but is also EPA compliant and, with the exception of the NMDOH-SLD sampling forms, should be usable in other states.